We purchased our Skeeter with high hopes, but our experience has been nothing short of frustrating. Our boat has now been back to the factory twice for the same recurring issues, and both times it came back with the problems unresolved. To make things worse, Skeeter claims they don’t even have a record of the boat being sent back — despite the fact that we went through the official process each time.
We’ve lost nearly our entire boating season here in Minnesota dealing with this. That’s a huge disappointment, since our summers are so short to begin with. On top of that, we cannot get anyone from Skeeter to call us directly or take responsibility for the situation. We’ve only been met with silence, delays, and the same unresolved issues over and over again.
We chose Skeeter because of its reputation for quality and service, but right now we’re questioning both. We simply want the boat fixed properly — or for Skeeter to step up and make this right.
Has anyone else here dealt with repeated factory returns and lack of direct communication? How did you get Skeeter to respond?
We’ve lost nearly our entire boating season here in Minnesota dealing with this. That’s a huge disappointment, since our summers are so short to begin with. On top of that, we cannot get anyone from Skeeter to call us directly or take responsibility for the situation. We’ve only been met with silence, delays, and the same unresolved issues over and over again.
We chose Skeeter because of its reputation for quality and service, but right now we’re questioning both. We simply want the boat fixed properly — or for Skeeter to step up and make this right.
Has anyone else here dealt with repeated factory returns and lack of direct communication? How did you get Skeeter to respond?
